Age Restriction Policy

Effective Date: September 2026

This Age Restriction Policy applies to visitors, users, and customers who access, browse, or purchase products through rolajeb.com (the “Website”). By accessing the Website, placing an order, or completing a purchase, you acknowledge that you have read and understood this policy and agree to comply with the applicable age requirements described below.

Rolajeb operates under NATURAL SPICES OF GRENADA INC. and offers wax candles and related candle products to customers in the United States.

1. Minimum Age Requirement

You must be at least 18 years of age to independently create an account, place an order, submit payment, or enter into a purchase transaction through our Website, unless a different minimum age is required by applicable law.

By placing an order, you confirm that you meet the applicable age requirement and have the legal capacity to enter into a purchase transaction.

2. Restrictions on Minors

Persons under the applicable minimum purchasing age are not permitted to independently:

• Create or use a customer account for purchasing purposes;

• Place orders for products through the Website;

• Submit payment or enter into a purchase transaction;

• Provide false age or identity information in connection with an order.

We reserve the right to refuse or cancel an order if we reasonably believe that the purchaser does not meet the applicable age requirement.

3. Guardian Responsibility

Parents and legal guardians are responsible for supervising minors' use of the Website and any access to candle products purchased through the Website.

Because wax candles involve an open flame and may become hot during use, adults should ensure that candle products are stored and used safely and appropriately, particularly in households where children or other individuals who may require supervision are present.

Our candle products should always be used in accordance with the applicable product instructions and safety warnings.

4. Age Verification

We may request additional information or documentation when reasonably necessary to verify a customer's age or eligibility to complete a transaction.

If we determine, or reasonably suspect, that an order was placed by a person who does not meet the applicable minimum age requirement, we may:

• Decline or cancel the order;

• Suspend or restrict the relevant account;

• Refuse to process or complete the transaction;

• Request additional verification information; or

• Take other reasonable measures permitted by applicable law.

Any information collected for verification purposes will be handled in accordance with our Privacy Policy and applicable law.

5. Customer Responsibility for Age Information

Customers are responsible for providing accurate and truthful information when using our Website and placing orders.

You must not misrepresent your age or provide false information for the purpose of bypassing an applicable age restriction.

If an order or transaction is completed using false age information, we reserve the right to cancel the transaction and take other appropriate action consistent with our policies and applicable law.

6. Candle Safety Reminder

Our products include wax candles that may involve risks associated with open flames, heat, hot wax, and improper use.

For safe use:

• Keep burning candles away from children and pets;

• Never leave a burning candle unattended;

• Keep candles away from flammable materials;

• Place candles on a stable, heat-resistant surface;

• Follow the product-specific burning and safety instructions;

• Extinguish candles before leaving the area or going to sleep;

• Do not allow children to handle or burn candles without appropriate adult supervision.

For additional safety information, customers should review the instructions and warnings provided with the applicable product.

7. Order Cancellation and Refusal

We reserve the right to refuse, cancel, or restrict an order when reasonably necessary to enforce this Age Restriction Policy, comply with applicable law, prevent fraudulent activity, or protect the safety and integrity of our Website and customers.

If an order is cancelled after payment has been processed, any applicable refund will be handled in accordance with our Return & Refund Policy and the original payment method's processing requirements.

8. Policy Updates

We may update this Age Restriction Policy from time to time to reflect changes in applicable laws, regulations, website functionality, product offerings, or business practices.

Any updated version will be published on this page with a revised effective date. Unless otherwise required by law, the updated policy will become effective when posted on the Website.

We encourage customers to review this page periodically to remain informed about our age requirements and related policies.

9. Contact Us

If you have questions about this Age Restriction Policy or age requirements for purchases made through our Website, please contact us:

Brand: Rolajeb
Legal Company Name: NATURAL SPICES OF GRENADA INC.
Website: rolajeb.com
Email: [email protected]
Business Address: 21220 N. MIAMI AVE., MIAMI GARDENS, FL 33169, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Customer Support Response Time: Typically within 1–2 business days